Terms of Service
These terms govern your use of QR Geek's services. Please read them carefully as they contain important information about your rights and obligations.
Last updated: October 24, 2025 • Effective Date: October 24, 2025
Overview
Welcome to QR Geek! These Terms of Service ("Terms") are a legal agreement between you ("you," "your," or "User") and QR Geek, LLC ("QR Geek," "we," "us," or "our") regarding your use of our QR code generation and management platform, including our website, mobile applications, and related services (collectively, the "Services").
Important Notice
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.
1. Acceptance of Terms
By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You confirm that:
- You are at least 18 years old or have reached the age of majority in your jurisdiction
- You have the legal capacity to enter into this agreement
- You will use our Services in compliance with all applicable laws and regulations
- You will not use our Services for any unlawful or prohibited activities
If you are using our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
2. Description of Services
QR Geek provides a comprehensive QR code generation and management platform that includes:
Core Features
- Static and dynamic QR code generation
- Customizable QR code designs and branding
- Analytics and scan tracking
- Bulk QR code creation and management
- API access for developers
Additional Services
- White-label solutions
- Enterprise integrations
- Custom domain support
- Advanced security features
- Priority customer support
Service Availability: We strive to provide 99.9% uptime for our Services. However, we do not guarantee uninterrupted access and may perform maintenance that temporarily affects availability.
3. User Accounts and Registration
Account Creation
To access certain features of our Services, you must create an account. You agree to:
- Provide accurate, complete, and current information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
Account Security
Security Requirements
- • Use a strong, unique password for your account
- • Enable two-factor authentication when available
- • Do not share your account credentials with others
- • Log out of shared or public computers
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Acceptable Use Policy
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:
Prohibited Activities
Illegal Content
- • Linking to illegal or harmful content
- • Promoting violence or terrorism
- • Distributing malware or viruses
- • Facilitating fraud or scams
Harmful Behavior
- • Harassment or hate speech
- • Spam or unsolicited marketing
- • Phishing or identity theft
- • Circumventing security measures
Technical Restrictions
- • Do not attempt to reverse engineer or decompile our Services
- • Do not use automated tools to access our Services without permission
- • Do not overload our servers or attempt denial-of-service attacks
- • Do not create accounts using false information or impersonate others
We reserve the right to investigate and take appropriate legal action against anyone who violates this policy, including suspending or terminating accounts without notice.
5. Payment Terms and Billing
Subscription Plans
We offer various subscription plans with different features and limitations. By subscribing to a paid plan, you agree to pay all applicable fees.
Billing Terms
- Fees are charged in advance on a recurring basis
- All fees are non-refundable except as required by law
- Prices may change with 30 days' notice
- Failed payments may result in service suspension
Payment Methods
- Credit and debit cards
- PayPal and other digital wallets
- Bank transfers (Enterprise customers)
- Cryptocurrency (where available)
Refunds and Cancellations
- 30-Day Money-Back Guarantee: New subscribers may request a full refund within 30 days of their first payment.
- Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period.
- Prorated Refunds: We do not offer prorated refunds for partial billing periods, except as required by law.
6. Intellectual Property Rights
Our Rights
QR Geek owns all rights, title, and interest in and to the Services, including all intellectual property rights. This includes:
- Software, algorithms, and source code
- Trademarks, logos, and branding
- Documentation and user guides
- Data aggregations and analytics insights
Your Rights
User Content: You retain ownership of any content you create using our Services, including:
- QR codes you generate
- Destination URLs and linked content
- Custom designs and branding elements
- Analytics data related to your QR codes
License Grant
We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. You may not sublicense, distribute, or create derivative works based on our Services without our written consent.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Protection Commitments
- • We comply with GDPR, CCPA, and other applicable privacy laws
- • Your data is encrypted in transit and at rest
- • We never sell your personal information to third parties
- • You can request data deletion or portability at any time
By using our Services, you consent to the collection and processing of your information as described in our Privacy Policy.
8. Service Level and Support
Service Availability
Customer Support
- Free Plan: Community support and knowledge base
- Paid Plans: Email support with 24-hour response time
- Business Plan: Priority support and live chat
- Enterprise Plan: Dedicated support and phone access
9. Termination
Termination by You
You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard. Upon termination:
- Your access to paid features will cease immediately
- Your QR codes will continue to function for 30 days
- Your data will be deleted after 30 days (unless required for legal compliance)
- You may export your data before termination
Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms or our Acceptable Use Policy
- Fail to pay required fees after notice and cure period
- Engage in fraudulent or illegal activities
- Pose a security risk to our Services or other users
10. Disclaimers and Limitation of Liability
Service Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, QR Geek shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption or system downtime
- Third-party claims or actions
Our total liability for any claims arising out of or relating to these Terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Governing Law and Disputes
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Dispute Resolution
Informal Resolution: Before filing any formal dispute, you agree to first contact us to seek an informal resolution.
Arbitration: Any disputes that cannot be resolved informally will be resolved through binding arbitration under the rules of the American Arbitration Association, except for small claims court matters and intellectual property disputes.
12. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and QR Geek regarding your use of our Services.
Modifications
We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website at least 30 days in advance.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Assignment
You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.
13. Contact Information
If you have questions about these Terms, please contact us:
Legal Department
Email: legal@qrgeek.com
Phone: +1 (555) 123-LEGAL
Mailing Address
QR Geek, LLC
Legal Department
123 Tech Street, Suite 100
San Francisco, CA 94105
United States
Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You also acknowledge that you have read our Privacy Policy and consent to the collection and processing of your information as described therein.
Questions About Our Terms?
Our legal team is here to help clarify any questions you may have about these terms.
Contact Legal Team