Get in Touch
Have questions? Need support? Want to partner with us? We'd love to hear from you and help you succeed with QR codes.
How Can We Help?
Choose the best way to reach us. Our support team is available 24/7 to help you succeed.
Email Support
Get help with your account, billing, or technical issues
support@qrgeek.com
Within 24 hours
Live Chat
Chat with our support team in real-time
Available on website
Usually under 5 minutes
Help Center
Browse our knowledge base and FAQ
support@qrgeek.com
Instant access
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Visit Our Offices
We have offices around the world to serve you better. Feel free to visit us or reach out to your local team.
Abuja Nigeria
No. 12, Agwada Street/Hilliside Estate, Off Aminu Kano Crescent, Wuse 2, Abuja Nigeria
+234 8130845852
support@qrgeek.com
Business Hours
Support Team
24/7 Available
Sales Team
Mon-Fri: 9 AM - 6 PM PST
Phone Support
Mon-Fri: 8 AM - 8 PM PST
Live Chat
24/7 Available
Emergency Support
For critical issues affecting production systems or security concerns:
support@qrgeek.com
+234 813 084 5852
Emergency support is available 24/7 for Enterprise customers.
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond within 24 hours for email support, under 5 minutes for live chat, and immediately for emergency issues.
Do you offer phone support?
Yes! Phone support is available Monday-Friday, 8 AM to 8 PM PST for all paid plans. Enterprise customers have 24/7 phone access.
Can you help with API integration?
Absolutely! Our technical team provides comprehensive API support, including integration guidance and troubleshooting.
Is support available in other languages?
Currently, we provide support in English, Spanish, French, and German. Additional languages are coming soon.
Do you offer on-site support?
For Enterprise customers, we offer dedicated support representatives and can arrange on-site visits when needed.
How do I report a security issue?
Please email security@qrgeek.com for any security-related concerns. We take security seriously and respond to reports within 4 hours.
Still Have Questions?
Our friendly support team is here to help you succeed. Don't hesitate to reach out!